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Ocean Hockey Return Policy

There is NO restocking fee whether you return for credit or exchange! We want you to be 100% satisfied.
Please enclose a copy of your invoice. All returns must be returned within 10 days of purchase. We require that items are new, in original packaging and unused. Please make sure the items you wish to return meet this criteria before returning.

  • Sharpened skates are NOT returnable or exchangeable
  • Make sure skate fit before they are sharpened
  • Jocks and undergarments are NOT RETURNABLE or EXCHANGEABLE for ANY reason
  • Sticks Manufacturers provide warranty services directly

How to Return/Exchange an item

  1. Return the item with a copy of the invoice
  2. Send item back in its original packaging to:
         Ocean Hockey Supply
         197 Chambersbridge Rd
         Brick, NJ 08723

Please do not attach tape or shipping label directly to a skate box , helmet box or stick

  1. When exchanging an item you may call and place your exchange order ahead of time. we simply charge your card for the replacement and then will issue a credit when the returned item is received. A credit will be given only if it meets the return requirements.
  2. Unfortunately we are unable to refund shipping cost on your return unless ther error was ours. Customer is responsible for all shipping costs.

Sale items can NOT be returned or exchanged all sales are FINAL!
All products sold by Ocean Hockey Supply are brand new with full factory warranties.
Please check order once received for any damages and please call us immediately.

Tax Policy:

New Jersey State Residents will be charges 7% sales tax.

Warranties:

All items are warranted under the manfacturer’s limited warranties. Warranty covers defective material or defective workmanship. Abuse or improper care or use is NOT covered by warranty. Items must be seen by the return department before any decisions can be made. Some manufactors may chose to repair rather than replace an item. items sent back to the manufacturer for repair or replacement may take 4-6 weeks. Shipping & handling charges are non-refundable

ALL WARRANTIES BEGIN FROM ORIGINAL RETAIL PURCHASE DATE

Bauer:

Composite Sticks/Goal Sticks/Shafts 30 days,
Wood Sticks N/A,
Skate boots 90 days,
Tuuk blade holders/runners 1 year,
Bags 90 days,
Helmets 1 year,
Protective (shoulder/elbow/shin) 90 days,
Replacement Blades 30 day limited
(Subject to Bauers approval)

CCM/REEBOK:

OPS/Composite Sticks 30 days,
Wood sticks N/A,
Replacement Blades N/A,
Skateboots 90 days,
Skate blades 1 year,
Bags 90 days,
Protective (shin,shoulder,elbow) 90 days,
Goal (catch,blocker,pads) 90 days,
Customers call 800-644-1677 for composite sticks

EASTON:

Composite sticks/Shafts 30 days,
Replacement blades N/A,
Wood sticks N/A,
Skateboot 90 days,
Blade holders/runners 1 year,
Bags 90 days,
Protective (shin,shoulder,elbow) 90 days,
Warranty line for sticks 1-888-259-1297

SHERWOOD/TPS:

Composite sticks/Goal sticks 30 days,
Replacement blades N/A,
Protective (shin,shoulder,elbow) 90 days,
Goa (catch,blocker,pads) 90 days